Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

New ibuypower PC giving no display output to monitors

Adolfhitman

Registered
Nov 5, 2020
7
200
The new ibuypower pc that I bought recently and when I connected everything, turned it on I'm not getting any display output.
I checked both monitors are working by connecting to my laptop. So far I have tried reseating the graphics card, made sure both ram sticks in proper slots, and seated them properly.
Please help.

EDIT, here are the specs:

Case: BUYPOWER Lian Li LANCOOL ONE Tempered Glass RGB Gaming Case
Processor: Intel® Core™ 19-10900X Processor (10X 3.70 GHz /19.25MB L3 Cache)
Motherboard: ASUS Prime X299-DELUXE 11 - WiFi, ARGB Header (1), USB 3.2 Ports (2 Type-C, 4 Type-A), M.2 Slot (2)
Memory: 32 GB [16 GB x2] DDR4-3200 Memory Module - Certified Major Brand Gaming Memory
Video Card: NVIDIA GeForce RTX 3070 Ti - 8GB GDDR5X (VR-Ready)
Case Lighting: None
Power Supply: 750 Watt - 80 PLUS Gold Certified
Processor Cooling: IBUYPOWER DEEPCOOL GAMERSTORM RGB 360mm CASTLE 360EX Liquid Cooler
Primary Storage: 1TB WD Black 3D Series SN750 M.2 PCIe NVMe SSD -- Read: 3470MB/s; Write: 3000MB/S
Secondary Storage: 2TB Hard Drive -- 256MB Cache, 7200RPM, 6.0Gb/s - Single Drive


 
Last edited by a moderator:
Have you contacted ibuypower? Assuming that you have already done that, please give more info.

  1. Specs?
  2. Are the HDMI cable connected to the GPU and not the motherboard?
  3. Does the computer power on?
  4. Do fans work? Hear any noise?
  5. Do you hear any post error codes when it boots?
  6. Is there an onboard video?
  7. Are the cables are working?
 
Have you contacted ibuypower? Assuming that you have already done that, please give more info.

  1. Specs?
  2. Are the HDMI cable connected to the GPU and not the motherboard?
  3. Does the computer power on?
  4. Do fans work? Hear any noise?
  5. Do you hear any post error codes when it boots?
  6. Is there an onboard video?
  7. Are the cables are working?
Specs:
Case: BUYPOWER Lian Li LANCOOL ONE Tempered Glass RGB Gaming Case
Processor: Intel® Core™ 19-10900X Processor (10X 3.70 GHz /19.25MB L3 Cache)
Motherboard: ASUS Prime X299-DELUXE 11 - WiFi, ARGB Header (1), USB 3.2 Ports (2 Type-C, 4 Type-A), M.2 Slot (2)
Memory: 32 GB [16 GB x2] DDR4-3200 Memory Module - Certified Major Brand Gaming Memory
Video Card: NVIDIA GeForce RTX 3070 Ti - 8GB GDDR5X (VR-Ready)
Case Lighting: None
Power Supply: 750 Watt - 80 PLUS Gold Certified
Processor Cooling: IBUYPOWER DEEPCOOL GAMERSTORM RGB 360mm CASTLE 360EX Liquid Cooler
Primary Storage: 1TB WD Black 3D Series SN750 M.2 PCIe NVMe SSD -- Read: 3470MB/s; Write: 3000MB/S
Secondary Storage: 2TB Hard Drive -- 256MB Cache, 7200RPM, 6.0Gb/s - Single Drive
 
Have you contacted ibuypower? Assuming that you have already done that, please give more info.

  1. Specs?
  2. Are the HDMI cable connected to the GPU and not the motherboard?
  3. Does the computer power on?
  4. Do fans work? Hear any noise?
  5. Do you hear any post error codes when it boots?
  6. Is there an onboard video?
  7. Are the cables are working?
I have already emailed them but havnt received any response yet. I tried both the motherboard ports and graphics card ports with no display for either.
Both the fans and light work, The cables are working.
 

Sponsored