Windows restarts when i click shutdown

[Arjun Chandran]

Whenever i trying to shutdown my windows 10 it just restarts and then again ill have to select shutdown from the lock screen to make it turn off.
Any one else facing this?

 

[jmjxperia]

I have faced this .I thought I misclicked on restart.

 

[Arjun Chandran]

I have faced this .I thought I misclicked on restart.

No that's not the case I'm facing this for a long time now. Did you manage to fix it?

 

[jmjxperia]

No that's not the case I'm facing this for a long time now. Did you manage to fix it?

No

 

[Arjun Chandran]

No

Still having that issue?

 

[meeke]

Whenever i trying to shutdown my windows 10 it just restarts and then again ill have to select shutdown from the lock screen to make it turn off.
Any one else facing this?

One thing you can do is to unplug your front panels power switch and reset switch. Jumper motherboard with screwdriver and than shut down. Does it stay off.

Your computer is acting like when you hot wire your 24 pin plug to always be on. One more test is to just unplug your power supply first from the wall

hold down power switch 20 seconds to drain

than motherboard connectors .............Hard Drives..................Fans..............

plug power supply solo back into wall...........does the power supply start to run?

If you have RGB lights unplug them for testing.

 

[Arjun Chandran]

One thing you can do is to unplug your front panels power switch and reset switch. Jumper motherboard with screwdriver and than shut down. Does it stay off.

Your computer is acting like when you hot wire your 24 pin plug to always be on. One more test is to just unplug your power supply first from the wall

hold down power switch 20 seconds to drain

than motherboard connectors .............Hard Drives..................Fans..............

plug power supply solo back into wall...........does the power supply start to run?

If you have RGB lights unplug them for testing.

I can easily shutdown by clicking the power button on case. This issue happen most of the time when i click the shutdown option from windows.

 

[Abhiram Shibu]

Whenever i trying to shutdown my windows 10 it just restarts and then again ill have to select shutdown from the lock screen to make it turn off.
Any one else facing this?

Looks like an ACPI command failure.. can be due to BIOS not correctly interpreting signals

 

[Arjun Chandran]

Looks like an ACPI command failure.. can be due to BIOS not correctly interpreting signals

Do you have any ideas to fix this?

 

[Abhiram Shibu]

Do you have any ideas to fix this?

try disabling all services and drivers.. may be go to safemode, use it a little and try powering off. If that helps we know some driver is kinda causing this issue.

 

[Arjun Chandran]

try disabling all services and drivers.. may be go to safemode, use it a little and try powering off. If that helps we know some driver is kinda causing this issue.

I will try and let you know