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Asus Vivobook Pro 14 OLED loose touchpad, is this normal?

Hello everyone. I got my laptop back from Asus service. They replaced the touchpad with another one, it looks better, but it's still not what I expected. The touchpad is now firmly fixed, but on the lower part, on the left and right, you can still hear a slight rattling. I think that things like this shouldn't happen on premium class laptops like this one. Asus made a laptop with a fantastic screen and an aluminum case, and on the other hand, it installs a touchpad that is not even for the lowest class of laptops. Shame on you Asus.
I gotta agree with that, everything feels premium even the touchpads it just about the assembly. I think it might be normal for this model. I now have the 14x it doesn't have this issue. And btw the 14 pro is not fully metal, the bottom cover and keyboard deck is plastic
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Featured Which is the overall best laptop brand in India?

One more thing is that apart from desined to fail hardware, if you really take care of it. Macbook from apple is also a good choice. Macbook have good battery backup, good keyboard and also ofc a good screen with a premium built quality of the chassis.

Why I am saying to take care of macbook is that one drop of water in trackpad is enough to blow up your CPU.and I have proof to back it up
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Featured Which is the overall best laptop brand in India?

View attachment 505
Alright, this is something I have wanted to discuss for a long time. I know that nothing is perfect in this world but when it comes to gadgets that we use for our daily needs, we need to have some trust on it. There are many laptop brands in the market and recently smartphone manufacturers have also joined the game. This community has thousands of members, everyone will have some experience or exposure to any one brand.

Please take a few minutes to share your views on laptop brands and a brand you can recommend to a friend blindly (if any :p )

Also, there is a poll along with this thread! I've added some mainstream manufacturers in the list, vote for your favorite brand.
For me it will be LG, Lenovo, HP. Because these are the ones with a lot of certification and all.. But I do thnk that if you are getting a good laptop which is repairable, by repairable I mean not having to deal with too much glues, like keyboard is glued in then you can say its repairable.

So repair will always be the first priority while buying a laptop for 5+ years, second priority will be quality of parts. I know LG has good parts because I am currently using an lg gram and it does not age in an equal way to other laptops. By aging I mean keyboard becomes mushy, laptop feels slower etc. These symptoms are not there in LG gram.
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Featured Which is the overall best laptop brand in India?

View attachment 505
Alright, this is something I have wanted to discuss for a long time. I know that nothing is perfect in this world but when it comes to gadgets that we use for our daily needs, we need to have some trust on it. There are many laptop brands in the market and recently smartphone manufacturers have also joined the game. This community has thousands of members, everyone will have some experience or exposure to any one brand.

Please take a few minutes to share your views on laptop brands and a brand you can recommend to a friend blindly (if any :p )

Also, there is a poll along with this thread! I've added some mainstream manufacturers in the list, vote for your favorite brand.

The problem is every brand has so many line-ups.

It is wise to rank line-ups.
The top3 line-ups according to me are:

1. Thinkpad from Lenovo
2. XPS from DELL
3. Zenbook from Asus

ASUS OLED Care screensaver download

Here is the screen saver that comes with ASUS OLED laptops, it looks really cool and immersive to me. You can also use it on any laptop/PC by simply downloading and installing the screen saver file.

Preview:

View attachment asus OLED Care.mp4

How to Install?​

  1. Extract the .zip file
  2. Right click on "OLED Care Screensaver.scr" and click on install then change the settings accordingly.

Attachments

  • OLED Care Screensaver - tuxforums.com.zip
    51.4 MB · Views: 466

Asus Vivobook Pro 14 OLED loose touchpad, is this normal?

And a guy in the store where I bought it told me that it was ok. Wtf, twisting and rattling of the touchpad on a nearly $2,000 laptop.Laptop is now on its way to the service, honestly I have not had such problems on much cheaper laptops.
Yeah same thought here, but there is no other laptop in this price range that checks all the boxes for creative users so i had no other choice :/
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Asus Vivobook Pro 14 OLED loose touchpad, is this normal?

For reference this how my ASUS Vivobook pro 14x's touchpad sounds like. There is still a slight rattle sound but not noticeable and there is no visible flex also. And this is how all the units in the Asus store also sounded so I guess this is normal and if it is not then I'm okay to live with it.

View attachment vivobook pro 14x touchpad sound ASMR.mp4
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Asus Vivobook Pro 14 OLED loose touchpad, is this normal?

I actually went to my nearest Asus service center and showed it to them and the service guy said it's normal. Meanwhile, I noticed many users on Reddit also reporting the same. I then visited my nearest ASUS store and checked the models there, they didn't have pro 14 in stock at the time but the sales guys said it's not normal while I checked out other Asus laptops there like Vivobook Pro 14x, Zenbook Space edition, Vivobook 15 Pro and none of em had these issues. Again my unit also had an issue with its hinge so I returned my laptop to Amazon and then bought a Pro 14X, lucky it's fine so far but there is a slight gap on the touchpad and if we look directly then we can see the insides
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